Chief Executive Officer and President
As CEO and President, Nina oversees all day-to-day operations and strategic planning for business development.
Nina has over 20 years of experience in the banking and payment processing industry. Prior to joining FrontStream Payments, Nina held the position of Chief Operating Officer & EVP at Tier Technologies, Inc., which is a provider of electronic payment solutions in the biller direct market. Her responsibilities included day to day business operations of the company, including overseeing all of sales and marketing, as well as technology and operations. In this role, she provided fiscal, strategic and operational leadership to the company.
Before joining Tier Technologies Inc., Nina was President of Business Office Solutions, a division of Sallie Mae Inc. She was responsible for the vision and creation of the division in 2001, and held full planning, operating, finance, sales, marketing, product delivery, and P/L responsibility.
Nina earned an M.B.A. in financial management and a B.S. in economics from the University of Maryland.
Chief Financial Officer
As CFO, Tom has responsibility for all financial/accounting, HR/personnel, legal, risk management, treasury and general administrative functions.
Tom has over 30 years of experience providing financial expertise to several large companies. Prior to joining Frontstream, he was Chief Financial Officer for Valutec Card Solutions, the premier gift/loyalty program provider to the small merchant market.
Previously, Tom served in a variety of financial management roles with Nu-kote International (international manufacturer/distributor); Thomas Nelson, Inc. (international publisher); Rogers Group, Inc. (regional construction firm); and Pinkerton Tobacco Company (international manufacturer/marketer).
Tom holds a B.S. degree in Applied Mathematics from Brescia University and an M.B.A. from Murray State University. He is also a Certified Management Accountant.
Chief Technology Officer
Terry oversees the technology team and guides their efforts in improving FrontStream’s technologies, product capabilities and marketability.
As a financial services veteran, Terry brings a twenty year track record of successful product development, quality assurance management, infrastructure support, PCI compliance and product management to FrontStream Payments. She has held similar positions at Tier Technologies, Inc. and Sallie Mae, Inc.
Terry holds a B.S. in Business Administration with a minor in eCommerce solutions from Strayer University.
Vice President, Financial Planning and Analysis
Todd is responsible for budgeting, revenue forecasting and portfolio analysis.
Todd has over 20 years of financial management experience and his background includes working with large corporations, as well as small and mid-size firms in the banking industry. He has worked with companies such as Official Payments Corporation and Sallie Mae, Inc., along with several government agencies. Todd has expertise in financial planning and budgeting, risk and cost management, vendor management and treasury operations.
Todd earned his M.B.A. at Marymount University, with a concentration in Financial Management and his B.A. from Lawrence University, in Philosophy.
Associate VP , Infrastructure and Security
Shane oversees the Information Technology and Quality Assurance departments, in addition to being the company's Information Security Officer. Shane has 15 years of experience providing information technology expertise to companies ranging from Fortune 100 to start-ups. His background includes large-scale system architecture, security solutions, Level-1 PCI-DSS/PA-DSS program management, and infrastructure optimization.
Shane holds a B.S. in Computer Science from Pennsylvania State University.
Associate VP , Customer Service and PMO
Danna is responsible for oversight of project management, integration support and customer service departments. Danna provides daily input on IT related development efforts, partner integrations and customer support.
Danna has nearly 10 years experience in the merchant services industry. She was instrumental in the design/architecture of FrontStream's proprietary Customer Management and Billing system, along with the introduction of an automated online application system for merchant services sales. Danna spent 11 years as an executive sales associate for an employee benefits firm followed by several years as membership/marketing director for two non-profit organizations.
Vice President, Human Resources
Tracy is responsible for providing human resources to FrontStream’s four locations in Nashville, Ft. Lauderdale, Seattle, and Reston.
Tracy has 20 years of experience in Human Resources, including work at both plant level and corporate locations. She has held several prestigious positions working for companies such as Renaissance Mark, a U.S and Canadian multi site prime label printer, Holley Performance Products, a multi site automotive aftermarket retail supplier, and Franklin Precision Industries, an original equipment supplier to Toyota. Tracy has expertise in managing recruitment, compensation, benefits, training and employment policy issues.
Tracy holds a B.A. in Mass Communication with a minor in Business and M.A. in Organizational Development/ Corporate Communication from Western Kentucky University.