Chief Executive Officer and President
As CEO and President, Nina oversees all day-to-day operations and strategic planning for business development.
Nina has over 20 years of experience in the banking and payment processing industry. Prior to joining FrontStream, Nina held the position of Chief Operating Officer & EVP at Tier Technologies, Inc., which is a provider of electronic payment solutions in the biller direct market. Her responsibilities included day to day business operations of the company, including overseeing all of sales and marketing, as well as technology and operations. In this role, she provided fiscal, strategic and operational leadership to the company.
Before joining Tier Technologies Inc., Nina was President of Business Office Solutions, a division of Sallie Mae Inc. She was responsible for the vision and creation of the division in 2001, and held full planning, operating, finance, sales, marketing, product delivery, and P/L responsibility.
Nina earned an M.B.A. in financial management and a B.S. in economics from the University of Maryland.
Chief Financial Officer
As CFO, Tom has responsibility for all financial/accounting, HR/personnel, legal, risk management, treasury and general administrative functions.
Tom has over 30 years of experience providing financial expertise to several large companies. Prior to joining Frontstream, he was Chief Financial Officer for Valutec Card Solutions, the premier gift/loyalty program provider to the small merchant market.
Previously, Tom served in a variety of financial management roles with Nu-kote International (international manufacturer/distributor); Thomas Nelson, Inc. (international publisher); Rogers Group, Inc. (regional construction firm); and Pinkerton Tobacco Company (international manufacturer/marketer).
Tom holds a B.S. degree in Applied Mathematics from Brescia University and an M.B.A. from Murray State University. He is also a Certified Management Accountant.
Chief Technology Officer
Terry oversees the technology team and guides their efforts in improving FrontStream’s technologies, product capabilities and marketability.
As a financial services veteran, Terry brings a twenty year track record of successful product development, quality assurance management, infrastructure support, PCI compliance and product management to FrontStream. She has held similar positions at Tier Technologies, Inc. and Sallie Mae, Inc.
Terry holds a B.S. in Business Administration with a minor in eCommerce solutions from Strayer University.
Chief Revenue Officer and General Manager, Nonprofit Division
As CRO, Mark oversees all day-to-day operations of the Nonprofit Sales, Account Management and Support teams in the United States, Canada and Australia.
Mark, a pioneer of online and peer-to-peer fundraising, has over 20 years of experience in online marketing, fundraising, social media and business development. Additionally, Mark has a decade of experience in electronic data publishing having previously held senior roles at ProCD and SilverPlatter Information.
Prior to joining FrontStream, Mark established Firstgiving, Inc. and led the company as CEO from 2003-2008. Additionally, Mark served for 5 years as Marketing and Business Development Director at FairMarket, Inc. (NASDAQ: FAIM), led marketing and business development for Zeer.com and served on the ePhilanthropy Foundation’s Board of Trustees from 2005 to 2007.
Mark graduated with a B.A. from Connecticut College and holds an M.B.A. from Babson College.
Chief Delivery Officer
Steve is responsible for the vision and delivery of all FrontStream products and services.
Steve has spent over 20 years helping for-profit and nonprofit organizations use technology to build products and solutions. He has lead software development and product design teams at many companies including Keystone Asset Management and R.R. Donnelley, a Fortune 500 company. In 2004, Steve joined the original founders to help launch GiftWorks into the nonprofit community. Steve continued to lead GiftWorks as CEO and saw over 10,000 nonprofits equipped with GiftWorks products and service that help them manage many aspects of their fundraising and mission.
Steve joined the FrontStream team when GiftWorks was acquired by FrontStream in 2013.
Vice President, Financial Planning and Analysis
Todd is responsible for budgeting, revenue forecasting and portfolio analysis.
Todd has over 20 years of financial management experience and his background includes working with large corporations, as well as small and mid-size firms in the banking industry. He has worked with companies such as Official Payments Corporation and Sallie Mae, Inc., along with several government agencies. Todd has expertise in financial planning and budgeting, risk and cost management, vendor management and treasury operations.
Todd earned his M.B.A. at Marymount University, with a concentration in Financial Management and his B.A. from Lawrence University, in Philosophy.
Vice President, Human Resources
Tracy is responsible for providing human resources to FrontStream’s seven locations in Boston, Lancaster, Nashville, Reston, Seattle, Toronto, ON, Canada and West Melbourne, VIC, Australia.
Tracy has 20 years of experience in Human Resources, including work at both plant level and corporate locations. She has held several prestigious positions working for companies such as Renaissance Mark, a U.S and Canadian multi site prime label printer, Holley Performance Products, a multi site automotive aftermarket retail supplier, and Franklin Precision Industries, an original equipment supplier to Toyota. Tracy has expertise in managing recruitment, compensation, benefits, training and employment policy issues.
Tracy holds a B.A. in Mass Communication with a minor in Business and M.A. in Organizational Development/ Corporate Communication from Western Kentucky University.
JON R. MOORE
Director, Product Marketing
Jon is responsible for all marketing functions, inclusive of external communications, inbound/outbound lead generation activities, and development of strategic campaigns that build brand awareness, support retention initiatives and contribute to corporate revenue objectives.
With over a decade of experience in B2B and B2C marketing in the electronic payment processing industry, prior to joining FrontStream, Jon served in a number of marketing and product roles with Sallie Mae, Inc., Parature, Inc., XO Communications, and Official Payments, Inc. and has expertise in strategic partner relations and product planning.
Jon holds a B.B.A. with a concentration in Management from Howard University.